24x7x365 Monitoring Service
Supporting your security and fire systems with top-tier alarm monitoring service is the most important step you can take toward comprehensive protection. By monitoring your systems with Ener-Tel, you can trust that someone is watching over you, 24x7x365 — regardless of whether you’re there or not.
If an intruder enters your business, or if a fire breaks out, your alarms will let you know. But what if an incident occurs after business hours? Your alarms will still go off, but it’s likely that no one will know or respond. With monitoring support, your alarms are always answered (even in your absence).
Furthermore, in some applications, choosing not to monitor your life safety systems is illegal.
In order to monitor your alarm systems, we need a way to communicate with them. Some systems use a dedicated phone line to serve this purpose. However, with new cellular technology, we can monitor your systems wirelessly. Wireless monitoring adds another layer of protection to your business. Even if phone lines are cut by intruders or are damaged in inclement weather, your alarm systems will still be supported.
We are also able to monitor some systems using technology that transmits information over standard IP networks. In the cases where cellular service is poor, IP monitoring is an excellent alternative. For more information on IP monitoring, see our case study on our solution for Crockett County Consolidated School District.
- Our alarm monitoring is performed by highly-trained, attentive professionals. Seconds after one of our agents receives your alarm, they summon your local emergency personnel. They will also contact you and stay online with you until help arrives.
- Our central station monitoring employs 100% redundancy. Our two stations (each with multiple power sources and communication paths) guarantee your alarm signal is received, regardless of conditions. Both locations are fully-staffed, 24/7, but we increase manpower during known high-alarm times or during regional inclement weather.
- We are life safety experts.We know that any life safety system is only as good as the monitoring services supporting it. We take pride in the systems we install, and we know that our monitoring services are the best in the business.